Maintenance

WordPress Maintenance and Security

We understand the importance of keeping your website up to date and secure.

With ever increasing threats from hackers we have witnessed first-hand and dealt with the aftermath of attacks, which can be instructed by competing companies.

Preventative measures, monitoring and proactive upkeep of the WordPress Core, Theme and Plugins are essential to being one-step ahead and keeping your website secure.

At Capital Web we go several steps further with with our WordPress Maintenance and Security including prioritised progressive monthly updates.

Our Roles & Responsibilities for Shield Level Clients are to:

  • Update the Client’s chosen website

    As directed within the capabilities of Capital Web Ltd’s in-house team.

  • Provide Support

    General development, telephone/email support, updates, security hardening, copy-writing and search engine optimisation.

  • Provide security for the Client’s chosen website

    In the form of regular maintenance namely; security updates/patches, backups and frequent malware and blacklist checking.

  • Log client-dedicated hours worked

    Respectfully and fairly at all times for customers.

SHIELD ENTRY LEVEL

£ 25 / month

shield-entry

Suitable for 1x Website
(Any non-maintenance changes will incur an additional fee)
Disaster Recovery
Daily Security Checks
Regular Update Monitoring
UK Telephone Support
Weekly File Backups
Daily Database Backups
3 Day Response
Preferential Rate: £55 ph

SHIELD LEVEL 1

£ 60 / month

shield-level-one

Dedicated Hours:
1 hour per month
Suitable for 1x Website
Daily Security & Update Monitoring
Rapid Disaster Recovery
UK Telephone Support
Email Account Support
Weekly File Backups
Nightly Database Backups
3 Day Response
Preferential Rate: £50 ph
Frequent Website Review
Fast & Secure Website Hosting In the UK

SHIELD LEVEL 2

£ 150 / month

shield-level-two

Dedicated Hours:
3 hours per month
Suitable for 1-2x websites
Daily Security & Update Monitoring
Rapid Disaster Recovery
UK Telephone Support
Email Account Support
Nightly File Backups
Nightly Database Backups
2 Day Response
Preferential Rate: £45 ph
Frequent Website Review
Website Hosting
Fast & Secure Website Hosting In the UK

SHIELD LEVEL 3

£ 250 / month

shield-level-three

Dedicated Hours:
5 hours per month
Suitable for 1-3x Websites
Daily Security & Update Monitoring
Rapid Disaster Recovery
UK Telephone Support
Email Account Support
Nightly File Backups
Nightly Database Backups
1 Day Response
Preferential Rate: £40 ph
Frequent Website Review
Website Hosting
Fast & Secure Website Hosting In the UK

Discounts are available on all annual plans. When you place your order you can choose a payment frequency of monthly, quarterly or annual. Initial setup and familiarisation of your website takes 1-2 days from purchase.

Any further questions please call 01959 447456.